{"product_id":"crisis-situations-in-your-practice-1","title":"Crisis Situations in Your Practice","description":"\u003cp\u003e\u003cstrong\u003eFranck Renouard \/ Florence Roussarie\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(64, 94, 176);\"\u003e\u003cstrong\u003eCrisis Situations in Your Practice\u003c\/strong\u003e\u003c\/span\u003e\u003cbr\u003e\u003cstrong\u003eUnderstanding and Preventing them through Human and Organisational Factors\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003e1st Edition 2026\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eBook\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eSoftcover; 14 x 21 cm, 400 pages, 22 illustrations\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eLanguage: English\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eCategories: Practice Management, Dental Team\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eStock No.: 24871\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eISBN 978-1-78698-180-6\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eQP Deutschland\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eOgledne stranice dostupne su \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/2283\/4007\/files\/preview_renouard_crisis_situations_in_your_practice.pdf?v=1790580838\" target=\"_blank\" rel=\"noopener\"\u003e\u003cspan style=\"text-decoration: underline; color: rgb(64, 94, 176);\"\u003eovdje.\u003c\/span\u003e\u003c\/a\u003e\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eCijena: 48 €\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eKnowledge in the fields of neuroscience and cognitive science has advanced dramatically in recent years. This has profoundly transformed our understanding of human behavior, both in normal everyday activities and during acute crisis situations. Many unsubstantiated beliefs long taken for granted are now giving way to explanations grounded in solid scientific data.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThis two-part book publication offers a unique exploration of the mechanisms that lead practitioners and their teams, when under stress, to behave inappropriately.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe first part sets out the scientific foundations of these stress-response behaviors, drawing on the discipline of Human and Organisational Factors (HOF). This discipline involves studying how people, technology, and systems interact to influence safety, efficiency, and performance, which is critical for reducing error and boosting safety culture. HOF shows how stress, cognitive overload, or loss of control impair judgment and are detrimental to communication and team performance. Protective measures against these risks are extensively described and applied to real-life scenarios. Numerous case studies provide a clear understanding of how this approach works.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe second part describes the main critical situations likely to arise in a dental practice, ranging from fires to medical emergencies, including the management of challenging patients. Here, scientific knowledge is translated into concrete tools that can be used to prevent, confront, and resolve destabilizing events.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eBased on rigorous research that is relatively novel in the dental field, the book offers readers a fresh perspective on crisis management and team dynamics. It provides valuable tools to enhance the safety, reliability, and resilience of dental practices. The authors, with their wide variety of professional expertise, have proven knowledge and practical experience in the discipline of HOF and are actively involved in teaching and promoting it.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cspan style=\"text-decoration: underline; color: rgb(64, 94, 176);\"\u003e\u003cstrong\u003eContents\u003c\/strong\u003e\u003c\/span\u003e\u003cbr\u003e\u003cspan style=\"color: rgb(77, 128, 157);\"\u003e\u003cstrong\u003eUnderstanding crisis situations in dental practices\u003c\/strong\u003e\u003c\/span\u003e\u003cbr\u003e\u003cstrong\u003eUnderstanding brain mechanisms in crisis situations\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• The basics of neuroscience applied to healthcare\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• Cognitive biases and errors of judgment\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• Identifying and managing crisis situations\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• The notion of risk\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• Stress\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• The second victim: the psychological impact of medical errors\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCrisis management in clinical practice\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• No good care without good training\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• Leadership: the role and benefits of appointing a “leader” in a crisis situation at the dental surgery\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• Key tools for preventing and managing critical situations\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTeam dynamics for safety\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• Teamwork or team performance in crisis situations\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• Managing fatigue, dehydration, and noise\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• Debriefing after a crisis: talk so as not to carry the burden alone\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• Feedback: learning together for better care\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• The “invisibles” in the service of safety\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• Cognitive dissonance and the normalization of deviance in the medical environment\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• Exercise: test your OHF knowledge by analyzing a serious undesirable event\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(77, 128, 157);\"\u003e\u003cstrong\u003eManaging crisis situations in dental practices\u003c\/strong\u003e\u003c\/span\u003e\u003cbr\u003e\u003cstrong\u003eTechnical, logistical, and behavioral crisis situations\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• Fire\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• Power failure\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• Failure of essential equipment\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• Difficult patients\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• Practical recommendations for crisis management training\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• Training scenarios\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCrisis situations related to medical emergencies\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• The emergency kit\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• Medical assessment\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• Secure emergency calls\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(77, 128, 157);\"\u003e\u003cstrong\u003eInterviews with: \u003c\/strong\u003e\u003c\/span\u003e\u003cbr\u003e\u003cstrong\u003e• Jean-Marc Mateo: Risk among canadair pilots\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• Céline Merleau: Flight cabin attendant and CRM trainer\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• Marie Pery: Streamlining medical assessments\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003e• Andrei-Petru Paraschiv: Cognitive aids and training save lives\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan style=\"color: rgb(77, 128, 157);\"\u003eCo-Authors:\u003c\/span\u003e Clément Babin • Véronique Delmas\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eForeword by Matthieu Langlois (Former RAID chief medical officer)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cspan style=\"color: rgb(64, 94, 176);\"\u003e\u003cstrong\u003eAuthors\u003c\/strong\u003e\u003c\/span\u003e\u003cbr\u003e\u003cstrong\u003e\u003cspan style=\"color: rgb(77, 128, 157);\"\u003eDr. Franck Renouard\u003c\/span\u003e - France, Paris\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eFranck Renouard is a doctor of dental surgery and has practiced oral surgery and implant surgery for 40 years. He has been interested in organizational and human factors since 1995, following a helicopter accident while he was at the controls. He published his first book in 2011 and has written numerous articles on the subject. He is the former vice president of the association Facteurs Humains en Santé (Human Factors in Health) and regularly gives numerous courses and training sessions for healthcare professionals, engineers, and nuclear power plant workers.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan style=\"color: rgb(77, 128, 157);\"\u003eFlorence Roussarie \u003c\/span\u003e- France, Bourg-la-Reine\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eFlorence Roussarie is a doctor of dental surgery and a qualified specialist in dentofacial orthopedics. She has been in private practice in Bourg-la-Reine since 1992. She has been interested in Organizational and Human Factors since 2015 and her meeting with Dr. F. Renouard. She has published articles, podcasts, and videos available on the Facteurs Humains en Santé (FHS) association website. She is a member of the board of the FHS association and gives lectures and training courses on this subject to her colleagues.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Franck Renouard \/ Florence Roussarie","offers":[{"title":"Default Title","offer_id":53704401256784,"sku":null,"price":48.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/2283\/4007\/files\/cover_renouard_crisis_situations_in_your_practice_650pix_2x.7cfa4f09.png?v=1790581928","url":"https:\/\/www.quintessence.hr\/products\/crisis-situations-in-your-practice-1","provider":"Media Ogled d.o.o.","version":"1.0","type":"link"}